Welcome to this small, safe and inspiring community! I created it because I needed a safe space  to share and interact with you. Our private community is a space for stories, intimate insights  and thoughtful conversation. 

By joining, you will gain exclusive access to my newsletter, live community chats, expert talks,  full archive and a conversation board to connect with other members.  

You will also gain exclusive access to Talk Circles, a wonderful space for small groups to meet,  share stories and practice the art of connection 🙂 

Continue reading to get any questions about the community answered and most common  technical issues resolved. 

If you are new and would like to join, click here. Simply choose the membership plan that works for you, follow by clicking on the ‘Join’ button and fill in your details - full name, email address, a password of your choice, your Instagram handle and payment information. You will receive a confirmation email after placing your order.

You will receive my newsletter to the email address you used to join the community. To use this website, log in to your Account and start exploring!

You can choose from two membership plans - Monthly and Yearly.

Each comes with exclusive access to all content created by me, Garance Doré, experts I invite and you, members of this private community. You will also gain access to my newsletter archives, events and access to content shared with a close friends group on my Instagram account.

There is a price: $5/month for Monthly (billed monthly) or $50/year for Yearly (billed annually).
If you opt for the Yearly membership, you will receive two of my digital prints in high resolution.

Once you’ve filled in all of the required details, you can make a payment for your membership with any major credit card (Visa, Mastercard, American Express, Discover, JCB) or Apple Pay, from anywhere in the world.

Each time you make a payment, you will receive a confirmation email with an invoice. You can also view all of your invoices under the Orders tab in your Account. You won’t miss anything!

Once your membership is active, you can update your profile and other details at any time. To  do so, log in to your Account and make the changes you’d like. This includes your full name, email address and Instagram handle.

If you’d like, you can change your membership plan at any time. To do so, go to Subscriptions tab in your Account and follow by clicking ‘Change plan’. If you switch from  Monthly to Yearly, the switch will happen immediately and you will be charged a prorated  amount. If you switch from Yearly to Monthly, the switch will happen once your current Yearly  plan comes to an end.

You can update your credit card details under Update card tab in your Account. If you see an  Apple Pay button, click on ‘Enter a card instead’ and this will allow you to enter the new card  details manually. Finish by clicking on ‘Update my card’ button.

To reset your password, click here!

Enter your email and click ‘Send me reset instructions’ button. You will receive an email with a  password reset link. It can only be used once so when you click on it and successfully reset  your password, it will become invalid. If you do not follow the link at all, it will automatically  expire after 48 hours.

If the password reset link becomes invalid before you have a chance to reset your password,  simply delete the email and start with a fresh password reset!

Your membership will automatically renew every month or every year, based on the  membership plan you choose. If you’d like, you can manage your membership renewals  manually under the Subscriptions tab in your Account.

If you wish to cancel your membership, log in to your Account, go to the Subscriptions tab and  toggle off ‘Enable auto-renew’ button.

Once done, your membership will be deactivated at the end of your currently active  membership period. If you change your mind, you can log in to your Account and enable the  auto-renew at any time.

At this time, all sales are final and refunds are not offered. I appreciate any feedback and  would be happy to know the reason why you no longer want to be part of the community -  please leave me a note if you can!

If you’d like for your friend, family member, colleague (or anyone else!) to become a part of our  private space, you can gift them a membership.

Click here to gift Yearly and here to gift Monthly membership. Fill in all required details – gift  recipient’s name and email address, delivery date and if you’d like, add a personalized  message. Complete by entering your payment information. Whoever the gift is for, they will  receive an email with a link to activate their membership on the delivery date you chose.

The gifted membership will be active only for the period of time you choose. After that, it is up  to the gifted person to decide if they’d like to continue with the subscription and add a  payment method before the membership expires.

Every two weeks, I will send a thoughtful, honest (and funny!) newsletter, also known as The Letter. There will be no  advertising and no sponsored links. If there is anything I recommend, it is because I tried and  tested it and love it! The newsletter comes every other Saturday and even though the exact  dates might change in the future, the transparency will not!

You will also receive The Note, my super short newsletter about the things I love, that comes out a couple of times a month.

This is our online space where you will be able to access the full archive of newsletters, video  recordings and message board as well as instructions on how to join our Talk Circles.

The Letter is the newsletter archive.

The Bulletin is where I upload videos and expert talks.

The Conversation is our message board. It is a place of support and great resources. And more  importantly, this is where you will be able to meet each other. I created a couple of videos and  conversation threads to make it easier to know how it works and where to start. Find them in  Useful links below.

I use your Instagram handle to add you to my close friends list to share exclusive content in my  stories with you. These might be live chat announcements for the community or behind the  scenes photos!

Every two weeks, I’d love to meet you in a live chat. Sometimes, I invite an expert. Make sure to  check the details in my newsletter and your close friends stories a few minutes before the live  starts. I will tell you how to join.
Once we start the live, you will be able to ask me or our guest any questions you’d like. You can  always email your questions upfront.

If you can’t log in to your Account

If you can’t log in to your Account, please check your browser’s security settings. Our  membership software won’t work if you’ve disabled third-party cookies. To solve this, you can  either change your settings or try another browser.

If you’re still having trouble, please get in touch with the following information: mobile/ desktop model, OS version and browser/browser version.

If you don’t receive the newsletter

If you are not receiving the newsletter, please check your spam/junk folder first. If you can’t  find them there, please get in touch!

If your newsletter ends up in spam

If you receive the newsletter in your spam or junk folder and want to change it, try marking the  email as not spam (if your email provider allows such option). Alternatively, add my email  garance@garance.world to your address book or contacts.

If you can’t see member posts on the website

Sometimes, it happens that even though you are signed in, the following message will appear:  ’This post is for members only’. In such case, please click ‘Sign in’ tab in the top navigation  menu to refresh your session and access the post. This should solve it!

If you don’t see close friends stories on Instagram

If you do not see these stories, this could be for various reasons - perhaps your handle did not  come up when creating the list or a simple typo on our end! Whatever the case, please get in touch!

This community is online based, which means that personal information and certain data are  gathered when you register for the membership and when you participate in the community by  reading, writing, replying to or liking the content that is shared. Please respect my work and  privacy as well as work and privacy of other members by not sharing what you see unless you  have the permission from the author.

From time to time, I would love to highlight the beautiful things you say and publish some  quotes from you there! We will always ask you for your permission first and credit you. In such  cases, you might hear from Dominika - she is part of the community and helps me with a few  things to keep everything tidy and organized.

L’île is an advertising free space and no personal information will be shared with third parties.  The only people who might gain access to these are those who look after the operational side of  our world or resolve any technical issues you might experience and they can be trusted  completely. Please never ever worry about your privacy!

To contact me and to ask me anything, email me at garance@garance.world

If you need help with your membership, navigating our website or any technical issues, email  Dominika at dominika@garance.world

For anything else, email members@garance.world





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